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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

My account with chase is perfect for me it’s intuiti...

My account with chase is perfect for me it’s intuitive and easy to use I am able to use my account how I need too and If I need to change something I’m able to without waiting in a phone cue we’ll done J P Morgan (Chase) Reviewed on: 28th February 2025

The app that makes life easy

I find the app easy to navigate and the communications from Chase are easy to understand. Moving money between accounts is also easy. Reviewed on: 28th February 2025

They make it easy to work with them.

They make it easy to work with them. Fast and efficient - real people not bots. Ironic that an online bank should understand customer needs so well. Reviewed on: 28th February 2025

Excellent bank

Excellent bank with an easy to use app and plenty of offers to get more from your money. Reviewed on: 28th February 2025

Best rates, excellent customer service, great cash b...

Best rates, excellent customer service, great cash back. Reviewed on: 28th February 2025

There customer service is next nothing.

There customer service is next nothing. Excellent Reviewed on: 28th February 2025

Chase is the best

I started chase a few years ago and have not looked back since. The savings excellent, cash bask excellent and their round up is great as well. Also chase has a different type of aura compared to other banks Reviewed on: 28th February 2025

I have had nothing but good experience with chase ev...

I have had nothing but good experience with chase even when I lost my card the staff were incredible at helping me sort it out the bank deserve 5stars Reviewed on: 28th February 2025

Very straightforward easy to use app.

Very straightforward easy to use app. Their security system is tight. For instance online purchases on the credit card usually need to be confirmed in the app. Reviewed on: 28th February 2025

Amazing bank.

Amazing bank. Very thorough and efficient Reviewed on: 28th February 2025

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