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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Customer service is very attentive and assuring.

Customer service is very attentive and assuring. They've helped me whenever I had issues with some transactions in the past. Reviewed on: 15th February 2026

Reacted to and solved my problem quickly

Reacted to and solved my problem quickly Reviewed on: 15th February 2026

User friendliest banking app on the planet

Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

bobby dazzler

Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

Excellent for ease of use and payments.

Excellent for ease of use and payments. Really easy to navigate app and had equal ease of use whilst abroad. Reviewed on: 15th February 2026

Customer service is outstanding.

Customer service is outstanding.if I’ve needed help I speak to a very helpful human not a bot. Reviewed on: 15th February 2026

Super simple to use

Really easy to move money around, easy to set up temporary accounts for e.g. holiday funding, and quick to respond when I have questions. Reviewed on: 15th February 2026

Great Banking service

Very easy to use app, shows everything where need too, fantastic customer service who have sorted various issues for me. Reviewed on: 15th February 2026

Cheers Is very good bank I’ve been using it for some...

Cheers Is very good bank I’ve been using it for some months and they are very good and if you did any wrong transaction they will quickly help you to that and they’re really protect you from any scam fraud Reviewed on: 15th February 2026

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