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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to use, good communications

Easy to use, good communications Reviewed on: 15th February 2026

No more interest

Used to get interest on account, but not anymore. Reviewed on: 15th February 2026

Very good and easy to use app - savings account is g...

Very good and easy to use app - savings account is good with interest. Good rewards scheme such as cash back Reviewed on: 15th February 2026

Excellent customer service and really user friendly App

Excellent customer service and really user friendly App Reviewed on: 15th February 2026

I swapped to chase as the service provided was excep...

I swapped to chase as the service provided was exceptional Reviewed on: 15th February 2026

Easy to use / navigate the app (clear to read and a...

Easy to use / navigate the app (clear to read and a simple design) and quick to load data etc lots of different components and competitions which are easy to enter from your account. Reviewed on: 15th February 2026

user friendly and reliable

I don't like apps but Chase is user friendly and reliabl Reviewed on: 15th February 2026

Great since using a few years ago

Great since using a few years ago Reviewed on: 15th February 2026

Capitalised my money with Chase

So easy to set up - simple app to use online - ease to transfer to my chase savings account as well Reviewed on: 15th February 2026

They have innovative ways of helping you budget and...

They have innovative ways of helping you budget and save money through round ups. The spending insights feature is one of the best ways of keeping track of your spending by any banking app. Reviewed on: 15th February 2026

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