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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. The online app is really great, very clear and concise. Cashback is a great way of saving and DD are straightforward and easy to operate, as is moving money between accounts. Reviewed on: 28th February 2025

Fantastic bank, quick customer service, simple easy...

Fantastic bank, quick customer service, simple easy to use App Reviewed on: 28th February 2025

Very fast updating on the app even when abroad as we...

Very fast updating on the app even when abroad as well as the easiest payment layout Reviewed on: 28th February 2025

Moved to Chase in 2024, nothing but positivity

I've had nothing but a positive experience since I moved to Chase Bank during 2024. I have found their customer service ridiculously fast and efficient. Their app is easy to use and manoeuvre around. Their account benefits have also been very beneficial to me Reviewed on: 28th February 2025

Excellent service and great accounts

Excellent service and great accounts Reviewed on: 28th February 2025

Chasing Excellence

Customer service excellent in helping me get back money from scam shops Reviewed on: 28th February 2025

Great products that are genuine value for money & a...

Great products that are genuine value for money & a simple to use app. Reviewed on: 28th February 2025

Great secure bank

Great secure bank, when making a large purchase they always check out that this is genuine Reviewed on: 28th February 2025

Excellent cash back and Very good smart app

Excellent cash back and Very good smart app Reviewed on: 28th February 2025

Great user experience!

The App is easy to navigate and the content is clear and easy to navigate. Reviewed on: 28th February 2025

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