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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Really good bank which is so easy to use

Really good bank which is so easy to use Reviewed on: 28th February 2025

Need to contactcustomerservice. .

I've used the chase bank for about 18mth and have had need to contact customer service twice, both times the speed of service and resolution was brilliant. Reviewed on: 28th February 2025

Great for every day spending

I use chase as my spending and savings account. The app is excellent and very intuitive. It is very simple to create and manage different savings pots. Reviewed on: 28th February 2025

Convenient debit service earning when purchasing

Convenient debit service earning when purchasing Reviewed on: 28th February 2025

Current account is so easy to use - quick and simple...

Current account is so easy to use - quick and simple to set up payees and reference transactikns. When I have had questions promptly answered on the chat. Love it Reviewed on: 28th February 2025

Excellent banking experience , the banking app is ve...

Excellent banking experience , the banking app is very easy to use Reviewed on: 28th February 2025

Excellent bank

Very responsive when you contact them. I have recommended to many friends and family Reviewed on: 28th February 2025

Great Banking app.

I was recommended the Chase banking app by one of my Sons, and found how easy it all is to use and have recommended the same banking app to a few friends, so all I can say further is to make sure that you keep the app as good. Reviewed on: 28th February 2025

I'm delighted with Chase.

I'm delighted with my financial experience with Chase. It's straight forward to use and I can view my account day or night. Reviewed on: 28th February 2025

Easy banking online, exstra interest every month, ca...

Easy banking online, exstra interest every month, cash back Reviewed on: 28th February 2025

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