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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Brilliant bank

Extremely helpful and a great bank that actually care and you can always speak to someone Reviewed on: 28th February 2025

Easy to use, efficient service

The Chase bank account is easy to set up and to and pays cash back. The App works well, making online management easy. Any queries I have had, have been promptly answered by their friendly telephone team. Reviewed on: 28th February 2025

Seamless flawless banking.

Seamless flawless banking. A breath of fresh air. Reviewed on: 28th February 2025

Excellent cashback offering.

Excellent cashback offering. Account works with no fuss. Reviewed on: 28th February 2025

Absolutely love Chase, never had a problem at all

Absolutely love Chase, never had a problem at all Reviewed on: 28th February 2025

Customer service, second to none.

Up to 15 quid a month back, no other bank gives me that. And excellent customer service, sorted me out in Spain last weekend. Reviewed on: 28th February 2025

I’ve had no bad experiences They have done all that...

I’ve had no bad experiences They have done all that was promised Reviewed on: 28th February 2025

Best bank account I’ve had, no staff standing in the...

Best bank account I’ve had, no staff standing in the bank at the door directing you to serve self. Reviewed on: 28th February 2025

Fantastic account and bank.

Fantastic account and bank. Rewards me when spending, round up account paying 5% interest. Reviewed on: 28th February 2025

Very good bank and good service and helpful

Very good bank and good service and helpful Reviewed on: 28th February 2025

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