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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Efficient and prompt service.

Efficient and prompt service. App always works. very prompt payment notification Reviewed on: 15th February 2026

Customer service as always been excellent when calle...

Customer service as always been excellent when called upon. Reviewed on: 15th February 2026

Great bank, which offers excellent AER% on their sav...

Great bank, which offers excellent AER% on their savings accounts. Reviewed on: 15th February 2026

A delight to deal with, every time.

Since being with Chase, over three years now, I have enjoyed a level of customer service and help that stands head and shoulders above everyone else, especially when there have been disputed payments. They are always quickly available by phone and I can honestly say each call has been most positive and helpful to a surprising degree. I am very quick to recommend Chase to all friends and relatives. Reviewed on: 15th February 2026

Innovative things like 1% cashback, auto rounding de...

Innovative things like 1% cashback, auto rounding debit transactions and savings the roundup. Easy to use app Reviewed on: 15th February 2026

Excellent

Very good service provided by Chase and a first class app that is easy to use. Also great products to choose from such as Credit Card and Nutmeg. Finally, Chase are a major player in world banking and part of JP Morgan. Reviewed on: 15th February 2026

Chase makes banking incredibly easy and stress-free.

Chase makes banking incredibly easy and stress-free. I can contact someone immediately if there’s an issue and I’ve never been unhappy with the resolution. Chase treats its customers like humans, rather than just numbers. So happy I switched! Reviewed on: 15th February 2026

Easy banking

A simple to use debit card facility with east linkage to savings products Reviewed on: 15th February 2026

Chase provide a great current account which is easy...

Chase provide a great current account which is easy to use whilst travelling. I like how easy it is to move money between my current account and savings and the app is great at seeing everything in a single place. Reviewed on: 15th February 2026

Very easy bank to use, I have had a positive experie...

Very easy bank to use, I have had a positive experience with Chase Reviewed on: 15th February 2026

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