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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Brilliant Bank

So easy to deal with, and great product ramge Reviewed on: 28th February 2025

Easy to use app, cashback rewards for daily spending...

Easy to use app, cashback rewards for daily spending, no fuss Reviewed on: 28th February 2025

Definitely the best bank I've been with

Definitely the best bank I've been with Reviewed on: 28th February 2025

cash deposits

Great bank just need to sort out cash deposits maybe a ATM. Got paying in CASH Reviewed on: 28th February 2025

Great and seamless banking experience!

Great and seamless banking experience! No FX fees and 1% cash back is a great perk. Reviewed on: 28th February 2025

Super user-friendly

Super easy to use on a daily basis Reviewed on: 28th February 2025

Great experience.

easy to open an account. Feels secure. Good rates and cashback Reviewed on: 28th February 2025

Since moving to Chase I have never looked back

Since moving to Chase I have never looked back Reviewed on: 28th February 2025

my chase banking experience

I have been banking with Chase for a number of years, after first hearing of them on tv, i was tired of the large monthly fees i was paying for my other current account, and was intrigued by their terms, i opened a current account first, but almost immediately opened a savings account alongside, the manner of the ease in opening these accounts and the ease in controlling my money, for example moving money between accounts as and when i wanted to save, or needed to use some of my savings, is second to none, i have recommended Chase to several friends, whom are now also Chase customers, i have necer been happier with any previous bank that i have had accounts with, and intend to continue to be a happy customer Reviewed on: 28th February 2025

Refund on current account

Called about a transaction that looked suspicious. Chase refunded immediately. Reviewed on: 28th February 2025

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