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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I’ve been with chase for the better part of 1-2 year...

I’ve been with chase for the better part of 1-2 years now and I’ve honestly never had a banking issue, their super reliable with zero security issues I’m glad I made the switch from Barclays by far a way better bank. Reviewed on: 15th February 2026

Easy to use

Always easy to navigate the app and details each transaction Reviewed on: 15th February 2026

Great cashback offers

Great cashback offers - on regular everyday spending. Would highly recommend! Customer service is also very prompt - they offer a mix of live chat and reply quickly and take their time to understand queries and provide solutions. Reviewed on: 15th February 2026

Amazingly easy to use and very customer frie

Amazingly easy to use and very customer frie Reviewed on: 15th February 2026

Highly rewarding banking service without the hassle...

Highly rewarding banking service without the hassle and costs of fees and hoops to jump through. Reviewed on: 15th February 2026

Great service for an online bank.

Great service for an online bank. Had to contact them twice and both queries dealt with very well. No transaction fees and great exchange rates when using abroad Reviewed on: 15th February 2026

very easy to use, very user friendly and the online...

very easy to use, very user friendly and the online experience is intuitive Reviewed on: 15th February 2026

Excellent Online Bank Account

Excellent online bank. App is very easy to use and is quick to send notifications of any payments etc. Easy to transfer money between accounts. Also gives 1% cashback on shopping and fuel and competetive interest rate on topping up your payments to save money. Great emails with useful financial updates and guidance. Reviewed on: 15th February 2026

The app is excellent,so easy use.

The app is excellent,so easy use. making payments and moving money are very simple. Reviewed on: 15th February 2026

Safe and efficient

Easy and efficient in dealing with fraud transactions. Reviewed on: 15th February 2026

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