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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Five Stars for Chase Bank

**Five Stars for Chase Bank!** Chase Bank has been nothing short of extraordinary! From their innovative banking solutions to their top-notch customer service, they've exceeded my expectations on every front. Their user-friendly mobile app makes managing finances a breeze, and their competitive interest rates are an absolute game-changer. The staff is always friendly, knowledgeable, and eager to assist with any questions or concerns. Chase Bank has truly set the standard for excellence in the banking industry. Highly recommend! Reviewed on: 28th February 2025

they have always been there to help if you have a pr...

they have always been there to help if you have a problem and help sort it out Reviewed on: 28th February 2025

The chase bank has been great for me when travelling...

The chase bank has been great for me when travelling abroad as there is no fees Reviewed on: 28th February 2025

use 1% reward for a long time.

use 1% reward for a long time. good reward than credit card. Reviewed on: 28th February 2025

Love it easy to use great app easy to navigate...

Love it easy to use great app easy to navigate Reviewed on: 28th February 2025

Never had any problems banking with them

Never had any problems banking with them Reviewed on: 28th February 2025

Chase bank has made banking enjoyable and rewarding

The 1% cash back on purchases is great. The app is easy to use and all information you need is easy to find. Always able to speak with someone if needed. Have saved loads on spending when overseas as no charge. Reviewed on: 28th February 2025

Chase Bank have been instrumental in saving for my M...

Chase Bank have been instrumental in saving for my Mortgage deposit. I have utilised both their savings account and current account as both have brilliant interest rates. Some other features are the round up feature which has a 5% interest rate ideal for saving a little extra money each month. Overall 10/10 for a digital bank. Everything you need for everyday banking. Reviewed on: 28th February 2025

Customer-focused

Quick to check for scams on behalf of customer. Very thorough yet efficient. Reviewed on: 28th February 2025

The app is flawless, never let me down.

The app is flawless, never let me down. Reminders of rounding up and interest at the end of the month Reviewed on: 28th February 2025

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