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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Terrible .

Terrible . Takes ages to resolve issues Reviewed on: 28th February 2025

Safe, secure easy to use banking app great interest...

Safe, secure easy to use banking app great interest rates Reviewed on: 28th February 2025

Great bank.

Great bank. Always quick to help Reviewed on: 28th February 2025

The reason I am not likely to tell anyone about Cha...

The reason I am not likely to tell anyone about Chase is I am Autistic, and suffer Alzheimer's, and Adrenal burnout. I have been a loyal Chase bank account holder since 1997, where my Bank Was 1152 Liberty Avenue NJ. Reviewed on: 28th February 2025

Easy to setup and use.

Easy to setup and use. Very pleased with the exchange rate applied when using my card in Singapore and New Zealand. I like the spending rewards system. Overall very glad that I joined Chase. Reviewed on: 28th February 2025

Okay, but that's about it.

Okay, but that's about it. 1% cashback is really the only thing standout from other competitor. Cashback applicable on most purchases including oversea as well. Reviewed on: 28th February 2025

Great bank, easy to use app.

Great bank, easy to use app. I love the roundup option and the instant notifications when I have money in or out. Reviewed on: 28th February 2025

Protecting your finances

Chase was really easy to get started and have good tools.to protect your money. A transaction I was carrying out was blocked but the real person 24/7 support resolved the issue after verifying it was genuine transaction Reviewed on: 28th February 2025

The best online experience I had with a bank.

The best online experience I had with a bank. My holiday abroad using my Chase card is so simple I couldn’t ask for more. Reviewed on: 28th February 2025

Ive never had an issue and i love the round up!

Ive never had an issue and i love the round up! Reviewed on: 28th February 2025

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