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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Happy customer

I have been with chase for several years now and have always received good service, kept up to date with any changes, received fast and through results with any contact I have made with them Reviewed on: 28th February 2025

Great service with useful app features

Not had much use for customer service but when I have they've responded surprisingly quickly and helped solve my issue. Very easy to use the app with no down time experienced. Instant updates of payments in and out of the account are very useful. Seeing Nutmeg investments within the chase app is very useful too. Reviewed on: 28th February 2025

I was sceptical about online banking but having cho...

I was sceptical about online banking but having chosen Chase I am pleased with their current account. Reviewed on: 28th February 2025

Great, easy to use.

Great, easy to use. Helps me save money without thinking too much about it Reviewed on: 28th February 2025

Absolutely great.

Absolutely great. Easy to set up and use. Would happily recommend and have all my accounts with Chase. The way to go for future banking. Reviewed on: 28th February 2025

Outstanding from day one

Chase account has been brilliant from first joining them few months ago you get cash back rewards on spending and also accepting Apple Pay I’m so glad I joined them especially when I went on holiday and used my card abroad great service great bank Reviewed on: 28th February 2025

The best I’ve used.

Started using Chase Current account shortly after it launched in the UK. It was the easiest setup for an app-based account I’ve experienced. The ability to instantly move money between current and savings accounts is amazingly good. Everything is simple and it just works. Reviewed on: 28th February 2025

Excellent banking experience

The 1% cash back is a big 'plus'. The app is excellent and customer service has been prompt and efficient when needed. Best banking experience I have received for a long time Reviewed on: 28th February 2025

Excellent bank

Has a great app which is easy to use and has everything I need to run my account. Also has brilliant notification features plus great support Reviewed on: 28th February 2025

Super customer friendly experience right...

It's been a super customer friendly experience right from the get go with Chase. The application and set up processes were straightforward. The app is cleanly designed and easy to use. The card was sent out promptly too. No complaints at all so far! Reviewed on: 28th February 2025

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