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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

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4.94

Based on 44,230 reviews, last reviewed 14th May 2025

105% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Yep... recommended to Family and Friends

Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023

Recommended by a colleague, all his family use this...

Recommended by a colleague, all his family use this bank especially going on holiday, they love it. I signed up and very happy. Reviewed on: 17th April 2025

good service good bank happy with all

good service good bank happy with all Reviewed on: 17th April 2025

New to chase but so far I’ve found it easy to use, g...

New to chase but so far I’ve found it easy to use, great communication regarding your money great easy ways to save with round up and cash back. Reviewed on: 17th April 2025

Great for techno phobes

I’m not very technical, but joining chase was so easy, no hassle and worry free. Would definitely recommend Reviewed on: 17th April 2025

Chase differs from other Banks

This is a bank with high-efficiency, either in opening account or day-to-day spending. The customer service and app design are excellent. The debit card has no foreign transaction fees and has cashback in specific categories, this helps me a lot in traveling and general spending. Reviewed on: 17th April 2025

Mobile app is very easy to use.

Mobile app is very easy to use. It has clear segregation of expense category which helps to analyse the monthly spending. It's easy to transfer money among accounts (be it from Chase savings account or from/to other bank accounts ). Reviewed on: 17th April 2025

Amazing interest and cashback rewards!

Really simple to sign up and navigate the app. Informative emails explaining how to make the most of your chase account with helpful advice and tips. Great interest and cashback rewards. Reviewed on: 17th April 2025

Amazing bank, good customer service.

Amazing bank, good customer service. Love the cash back and competitive interest rate. Reviewed on: 17th April 2025

Easy to use app which is really intuitive I love...

Easy to use app which is really intuitive I love it Reviewed on: 17th April 2025

I've had no problem qith chase bank what so ever

I've had no problem qith chase bank what so ever, their app is so easy to use and simple, very quick to set up an account. Reviewed on: 17th April 2025

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