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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43821 reviews)

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4.95

Based on 43,821 reviews, last reviewed 15th Mar 2025

23362% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls h... Read more Reviewed on: 15th March 2025

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43821)

Review of the Chase Bank, Current Account:

Great Bank

Great to be rewarded for spending. Excellent easy to use app that keeps you updated regularly every time you spend. Reviewed on: 15th February 2024

Ease of accessibility, use.

Ease of accessibility, use. However, the layout of home page could be improved by more prominence visibly for current balance. Perhaps relocate the logout button to home page too. Reviewed on: 6th March 2025

Great account.

Easy to open. Good cash back. Excellent to use abroad. Reviewed on: 6th March 2025

Better Banking

My Chase account has changed my experience of banking for the better. I have had bank accounts for over 40 years and I can honestly say that I am more comfortable with my Chase account than any other I have had. Great offers, excellent customer service and a very user friendly app. Reviewed on: 6th March 2025

Cancelled the only reason I joined, 1% casback

Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025

I love it

Everything is so easy and straightforward - I love it Reviewed on: 6th March 2025

It's been 1 year with chase bank and I've never had...

It's been 1 year with chase bank and I've never had a problem, the service is excellent, I'll tell everyone I know about it. Reviewed on: 6th March 2025

Good service easy to use.

Good service easy to use Reviewed on: 6th March 2025

Excellent and great value service

Excellent and great value service Reviewed on: 6th March 2025

Customer support is very slow

Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

app works very well.

app works very well. customer support works through the app, all issues resolved. great incentives - cashback, saving offers, opportunity to have several pots. round ups. all the features you want, no fuss, easy to use - only drawback is integration to other services, and setting up direct debits through third party sites Reviewed on: 6th March 2025

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