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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Very easy to use and straight forward interest rates.

Very easy to use and straight forward interest rates. Reviewed on: 28th February 2025

Easy to use with brilliant support.

Very quick to answer when you phone. Very helpful effective staff. Problems usually resolved in a few minutes. The app is brilliant. Very easy to use, when using my phone to pay with my Chase debit card it’s often confirmed on the app before the store have printed the receipt. Reviewed on: 28th February 2025

Excellent service

Love everything about chase, love the perks you get also and communication via alerts Reviewed on: 28th February 2025

My money is safe with Chase, good rates, easy access...

My money is safe with Chase, good rates, easy access especially internationally Reviewed on: 28th February 2025

Flawless customer service every time I have had any...

Flawless customer service every time I have had any issue it has been resolved quickly. You are always aware of what’s going on in your account. It’s clear what is going on your account. Things happen quickly. It’s easy to transfer funds. All in all a quality service. Reviewed on: 28th February 2025

I have used chase in England, France , and America I...

I have used chase in England, France , and America I have never had any issues or concerns using my account in any shop in fact I feel very confident. Reviewed on: 28th February 2025

so far, Chase bank has been absolute amazing for my...

so far, Chase bank has been absolute amazing for my banking needs Reviewed on: 28th February 2025

No problem

Never had a problem the only time i needed help with something it was sorted immediately Reviewed on: 28th February 2025

Great experiences

Great experience & an App that is easy to use unlike others… Reviewed on: 28th February 2025

Great app, love the notifications and the ease of cu...

Great app, love the notifications and the ease of customer support via message Reviewed on: 28th February 2025

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