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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great account for savings and credit and now the new...

Great account for savings and credit and now the new insurance packages they’ve offered Reviewed on: 15th February 2026

Simple banking

Product is simple to use and instantly reactive. Always able to speak to a human if needed. Even though I am older I find on-line banking a delight. Reviewed on: 15th February 2026

Great additional features

It has great features like casback and top so you earn money and save without noticing. Reviewed on: 15th February 2026

Excellent bank

Excellent bank, wish they did joint accounts Reviewed on: 15th February 2026

Efficiency and Aftercare

Told to open a Chase account by Eastern European fraudster! The experience was harrowing! However, Chase, in dealing with the aftermath after my loosing a substantial amount of money, Chase was there for me pretty much all the way, therefore, I will stay with them because their aftercare was much appreciated. I I tend opening a savings account with them in the very near future. Reviewed on: 15th February 2026

Delighted customer

Excellent app, clear and easy to use, good rates on deposits, and best customer experience. I am a fan Reviewed on: 15th February 2026

Chase Current Account

It’s just does what it says on the tin! Not trying to trip you up or tie you in. Reviewed on: 15th February 2026

Constant product enhancements - always improving

Constant product enhancements - you see changes very soon after they are consulted upon Reviewed on: 15th February 2026

Always so easy to contact.

Always so easy to contact. Good interest rates. Excellent customer communication Reviewed on: 15th February 2026

Interesting...

Actually get interest instead of being charged, great app, now feel in charge Reviewed on: 15th February 2026

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