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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Fantastic Chase

Chase current account has been fantastic both at home and abroad. 1% cash back on spending, no overseas transaction fees and easy savings accoubts Reviewed on: 15th February 2026

Chase make it easy

Very easy to use app. Cashback and roundup features make it easy to save without thought. Fast set up and account activation along with great customer service - everything a bank should ve Reviewed on: 15th February 2026

Simple, useful and clear

Simple, useful and clear - it’s been consistently reliable, easy to use, and genuinely well-designed for everyday banking. The app is intuitive, customer support has been responsive, and the overall service feels modern, efficient, and hassle-free. Reviewed on: 15th February 2026

I highly recommend the Chase current account

The cash back feature and the ability to use my debit card abroad is very useful, I also like the round up feature. Disappointed that the cash back reward is only applicable to fuel and grocery purchases. Reviewed on: 15th February 2026

Chase have been an amazing bank for me with excellen...

Chase have been an amazing bank for me with excellent customer service and communication which has made banking easier. Reviewed on: 15th February 2026

Prefect all round

The current account was easy to set up, is easy to use and offers great rewards Reviewed on: 15th February 2026

Very efficient keep there customers updated

Very efficient keep there customers updated Reviewed on: 15th February 2026

Amazing product, that suits my needs

Amazing product, that suits my needs Reviewed on: 15th February 2026

Great account, easy to manage!

Great account, easy to manage, good communication… does everything I need! Reviewed on: 15th February 2026

Great communicator

Good communication from the Bank at all times keeping me up to date with any changes and how they would affect me. Reviewed on: 15th February 2026

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