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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Custer Service app chat respond swiftly

Custer Service app chat respond swiftly Reviewed on: 26th February 2025

The best and sensible banks in the UK

The best and sensible banks in the UK Reviewed on: 26th February 2025

Chase is a really good bank.

Chase is a really good bank. I've been with them for a few years now, and they offer good levels of interest on savings accounts, but also their rewards scheme is excellent. 1% cashback on all debit card purchases is so unique and helpful for saving; apparently I've earned over £400 from this rewards scheme in around 3 years. Reviewed on: 26th February 2025

Just what I needed

I love that I can have different accounts for different purposes and can use the round up feature on my spends to ensure I save as I spend. The app itself is very user friendly and notifications for spends and income are a great way to keep track of my finances. Reviewed on: 26th February 2025

Great service

Excellent customer service, decent cash back each month. Great when travelling overseas Reviewed on: 26th February 2025

Fees can be reduced

Great for traditional banking needs but the fees are very high when compared to new digital banks like Monzo Reviewed on: 25th February 2025

Impossible to contact support

Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025

Customer service is polite but not good at helping w...

Customer service is polite but not good at helping with actual problems like photo verification Reviewed on: 24th February 2025

GBP 5000 money got locked and then customer service...

GBP 5000 money got locked and then customer service didn't picked up call Reviewed on: 24th February 2025

Easy to set up, easy to use, like the notification f...

Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025

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