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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Easy to use.

Easy to use. Clear. Interest on monies. Straight forward support from customer services. Reviewed on: 13th February 2025

Packaged Blockbuster Bank

Great bank with good rates & allows multiple Current Accounts to open & operate! Reviewed on: 12th February 2025

App Ease of Use

The app is clear and easy to use and understand. Reviewed on: 12th February 2025

Great service, great app and brilliant rewards.

Great service, great app and brilliant rewards. Interest rates very competitive Reviewed on: 12th February 2025

Limited account help but easy to use app and very go...

Limited account help but easy to use app and very good cashback option Reviewed on: 12th February 2025

Great experience provided by Chase.

Great experience provided by Chase. Great customer service and all around Great user experience and easy to navigate on their app. The products offer are also very good and competitive to the market. Reviewed on: 12th February 2025

Always attentive, personal and fast at resolving any...

Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Great Rates and Service

Great rates on currency and 1% cashback Reviewed on: 11th February 2025

Fast efficient and ease of use.

Fast efficient and ease of use.. great customer experience and good service Reviewed on: 11th February 2025

Great app, good customer service

Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to customer services. I have called customer services twice-not for problems, and they answer the phone quickly by helpful operatives. Reviewed on: 11th February 2025

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