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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good service all round, to start up transferring etc.

Good service all round, to start up transferring etc. I'm happy Reviewed on: 15th February 2026

Superb customer service quick and easy to access.

Superb customer service quick and easy to access. Reviewed on: 15th February 2026

A bank that does what it should for customers

A bank that does what it should for customers Reviewed on: 15th February 2026

Chase account is simple and it works..

My Chase bank current account is a whole different experience to previous bank accounts and apps that I’ve used. Everything works, it’s so simple. I have had a couple of problems with merchants charging me incorrectly and Chase’s chat facility was super helpful and sorted everything out for me. Reviewed on: 15th February 2026

Very easy to use app.

Very easy to use app. Helpful and clear on telephone Reviewed on: 15th February 2026

Great experience with customer service and using the...

Great experience with customer service and using the app in general Reviewed on: 15th February 2026

Brilliant and convenient!

I’ve been with Chase since they came to the UK and it’s been nothing but easy, convenient and user friendly to use the services on offer Reviewed on: 15th February 2026

great service and customer support

great service and customer support Reviewed on: 15th February 2026

The app is super smooth, super user friendly.

The app is super smooth, super user friendly. Great user experience! Reviewed on: 15th February 2026

automatic savings

The facility to round up and that money to go into a savings account paying a high interest is the most useful and helpful facility. Reviewed on: 15th February 2026

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