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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent

The app is easy to use and on the odd occasion I have contacted customer support they have been excellent to deal with. Reviewed on: 7th February 2025

My bank card was stolen and used for shopping.

My bank card was stolen and used for shopping. The bank discovered and intercepted it immediately, and then quickly replaced it with a new account number. It did not cause me any inconvenience! Reviewed on: 7th February 2025

Seamless integration of current account and savings...

Seamless integration of current account and savings accounts via the App. This allows my money maximum time in the high interest accounts. Reviewed on: 7th February 2025

Easy to setup and manage, fantastic app and great co...

Easy to setup and manage, fantastic app and great communication. Reviewed on: 7th February 2025

Amazing, bank and high interest rates!

Amazing, bank and high interest rates! Reviewed on: 7th February 2025

great best bank...

Easy to use and cash back it’s great best bank ever Reviewed on: 7th February 2025

It just works!

I've never had to contact customer service for anything, it just works, and works very well! Reviewed on: 7th February 2025

Excellent current experience, easy to use.

Excellent current experience, easy to use. Reviewed on: 7th February 2025

I’ve been with them for quite a while now and chase...

I’ve been with them for quite a while now and chase have been outstanding whether it’s with my current account or my savings Reviewed on: 7th February 2025

Great customer service

Great customer service when ATM would not give me cash Reviewed on: 7th February 2025

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