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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

May be the best bank in UK

Excellent customer services and concerns the need of customers. It’s services is effective and efficient. Reviewed on: 6th February 2025

Amazing bank!

Amazing bank! So easy to use and great customer service. Great perks and interest too Reviewed on: 6th February 2025

easy to use app and cashback on purchases

easy to use app and cashback on purchases Reviewed on: 6th February 2025

Great service.

Great service. Love the fact spending comes out instantly rather than pending. Customer service really helpful and no hanging on the phone for ages. Reviewed on: 6th February 2025

Very easy to use the app and get a good savings rate...

Very easy to use the app and get a good savings rate on my savings Reviewed on: 6th February 2025

Absolutely love everything about Chase

Absolutely love everything about Chase, easy to use app, free spending abroad its so easy to keep tabs on what things cost, fantastic support through their messenger, great initial interest rates, easy to transfer money. Nothing bad to say Reviewed on: 6th February 2025

Fantastic bank easy to use and safe

Fantastic bank easy to use and safe Reviewed on: 6th February 2025

Totally helpful

Supportive and patient whenever i call with problem. So courteous and very respectful of the aging population. Cannot praise them enough. All emails are fully informative and easy to comprehend. The cash back and round up service is great and accumulates so quickly. Reviewed on: 6th February 2025

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

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