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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

I find Chase easy to deal with, their App is very ea...

I find Chase easy to deal with, their App is very easy to use and if any additional help is needed they are easy to contact. When speaking to anyone from customer service they are always helpful and friendly. Reviewed on: 6th February 2025

Customer service great same as Current A/c

Customer service is very available and excellent service received always. Current account is the best, the app is good after a little getting your head around it. so absolutely no complaints here after aver a year. Best current account I've ever had and best bank I've ever encountered by some distance... Thanks Chase Reviewed on: 6th February 2025

I have had to contact the bank 3 times and every tim...

I have had to contact the bank 3 times and every time the resolution was made within hours rather than weeks. You can talk to them and they will get everything sorted straight away Reviewed on: 6th February 2025

Great bank

App is easy to navigate. Support chat is helpful, never had a technical issue to date. interest rate and rewards very attractive Reviewed on: 6th February 2025

Been with Chase for 18 months now and they are brill...

Been with Chase for 18 months now and they are brilliant! Really easy to use app, competitive savings rates and cashback, what is not to like! Reviewed on: 6th February 2025

Excellent

Everything is working shortly, no issues so far. Reviewed on: 6th February 2025

Great App; good security measures

Excellent and easy to use App with good security and reporting features. Reviewed on: 6th February 2025

Great for spending at home or abroad

Got the account for spending in France as it gives perfect exchange rate on purchases and cash withdrawals , but the bonus on everyday spending means i use the account for all spending, brilliant ! Reviewed on: 6th February 2025

Chase is a great banking experience

Chase is a great banking experience, no trouble, easy to use and always someone on hand to help. Reviewed on: 6th February 2025

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