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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

chase account

just a great bank good customer service and easy app to use Reviewed on: 6th February 2025

Trustworthy bank

Friendly efficient what more do you need Reviewed on: 6th February 2025

Great online Banking

Really good service and when you need to ring they actually answer the phone,, more than any English bank would do !!! Reviewed on: 6th February 2025

The account was simple to set up but with good secur...

The account was simple to set up but with good security.The app is easy to navigate and very responsive to changes in the account. Chase only send relevant emails not lots of marketing emails. Reviewed on: 6th February 2025

Superb customer service, app is user friendly and of...

Superb customer service, app is user friendly and offer great interest rate on savings Reviewed on: 6th February 2025

Very convenient.

Very convenient. Super quick. Great value. Reviewed on: 6th February 2025

Excellent customer service - I feel valued.

Chase made switching to them so easy and I really like using the app to do everything I need to do. On the few occasions I have needed that little extra support I have enjoyed excellent and friendly customer service and I'd go so far as to say that my expectations have been exceeded every time. I genuinely feel like a valued customer. Reviewed on: 6th February 2025

Always so helpful, if you need to contact them.

Always so helpful, if you need to contact them. Very easy use of app. Reviewed on: 6th February 2025

Great app and service from this relative and welcome...

Great app and service from this relative and welcome newcomer to the UK market Reviewed on: 6th February 2025

Very good and ease of use off the app and setting up...

Very good and ease of use off the app and setting up of the account Reviewed on: 6th February 2025

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