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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Customer care is amazing.

Customer care is amazing. The staff I have spoken to are so helpful, courteous and knowledgeable. Have had great experiences when I’ve had a query and request. Reviewed on: 6th February 2025

Always helpful.

Always helpful. Quick response time. App is very easy to use. I haven't experienced any unexpected down time. Reviewed on: 6th February 2025

Best bank account by far.

Best bank account by far, 1% cash back, 5% on round up, bonus savings account with easy access. Does everything I need and expect. Reviewed on: 6th February 2025

Cashback is great.

Cashback is great. Rates are good, UI is intuitive, all round exactly what I'm looking for. Reviewed on: 6th February 2025

Such an easy and convenient way to bank.

Such an easy and convenient way to bank. Customer service is prompt, the people are helpful and kind, and the app is the easiest banking app I have - everything at my fingertips. Rates are good too. Well done Chase. Reviewed on: 6th February 2025

Great app and very easy to use.

Great app and very easy to use. Well communicated also Reviewed on: 6th February 2025

Perfect banking

I get the best rates, ease of use, higher card spending limits and good customer service Reviewed on: 6th February 2025

Easy to use

Easy to use and answer very quickly to any issue Reviewed on: 6th February 2025

Easy to use, cash back.

Easy to use, cash back. Good interest rate Reviewed on: 6th February 2025

Chase excellent

Everything ok for me good rates of interest Reviewed on: 6th February 2025

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