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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Thumbs up

Great app and everything works. Balance appears almost immediately after a spend. Exactly what you need to keep a close eye on expenditures Reviewed on: 6th February 2025

Chase Bank - Current Account

Since I have been a Chase customer, I have found the app very reliable and on the couple of occasions that I have had to contact customer service, they have been extremely helpful and swift to assist with my query. I would highly recomment. Reviewed on: 6th February 2025

They make banking so simple.

They make banking so simple. Until i had Chase, i found it very difficult to budget and save. However, with their well designed app and products, i've managed to control my spending and save Reviewed on: 6th February 2025

1% rebate, good budgeting tool, convenient and reliable

1% rebate for current account spending is really good, it’s also very easy to budget because it’s really simple to open accounts within the app. Chase also offers fair exchange rates and no additional charge for overseas spending. Reviewed on: 6th February 2025

Excellent human assistance!

Every time I’ve had an issue you speak to a person. They have great knowledge and were helpful offering advice and guidance. I was also pleased that they contacted me when a potential fraud was flagged. They dealt with compassion and kindness explaining what the issue was and how to rectify. Reviewed on: 6th February 2025

Well designed App.

Well designed App. Very easy account opening process. Like option to create separate savings pots Reviewed on: 6th February 2025

Just a brilliant customer service team

Just a brilliant customer service team never had any issues... Reviewed on: 6th February 2025

Best for cashback and travel

While I missed out on the friend referral campaign by the time I signed up to Chase, I got to enjoy the best cashback deal on the market for a year. After the first year the offering still continues to beat a lot of other current accounts and the other online banks that I use. Not having foreign currency or withdrawal fees is also a huge bonus as a frequent traveler. The app is also easy to use. Reviewed on: 6th February 2025

Everything is so quick and easy to use.

Everything is so quick and easy to use. If you need to transfer larger amounts for purchases, the telephone call is quick, easy and very professional. Reviewed on: 6th February 2025

They have a simple great App, easy to use.

They have a simple great App, easy to use. I also love their simple 1% cashback too. Reviewed on: 6th February 2025

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