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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Very well-designed App

Very well-designed App that allows you to manage your everyday banking and your savings easily and securely Reviewed on: 6th February 2025

Excellent across the board, great customer service,...

Excellent across the board, great customer service, easy to use.Highly recommend. Reviewed on: 6th February 2025

So much less beaurocracy.

So much less beaurocracy. Actual customer service that isn’t hidden in the far distance. they value my time over their own. Reviewed on: 6th February 2025

Chase umbrella

Chase is very easy to use, their saving accounts have a good interest rate. I like the cashback on the current account and the round up is a good way of saving. Reviewed on: 6th February 2025

Excellent customer service.

Excellent customer service. Clear and very polite telephone conversations . Very helpful especially when buying my house required moving money. Reviewed on: 6th February 2025

Good, professional response to qyestions

Good, professional response to qyestions Reviewed on: 6th February 2025

Excellent experience.

Excellent experience. I also have.a Saving Account Reviewed on: 6th February 2025

Chase are excellent in every way.

Chase are excellent in every way. They answer calls very quickly & immediately have your account to hand. They give you a 1% cashback on your purchases. They require your approval for large purchases just in case your account has been hacked. They have a superb savings account attached to your current account with an excellent savings rate. They resolve any problems quickly and efficiently. They are exactly the way that banking should go. A superb bank all round Reviewed on: 6th February 2025

Customer care is amazing.

Customer care is amazing. The staff I have spoken to are so helpful, courteous and knowledgeable. Have had great experiences when I’ve had a query and request. Reviewed on: 6th February 2025

Always helpful.

Always helpful. Quick response time. App is very easy to use. I haven't experienced any unexpected down time. Reviewed on: 6th February 2025

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