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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent app for bank accounts

Easy to use app. Customer services always fixes my issues. Reviewed on: 6th February 2025

Easy to open, 1% cashback, initial savings offer was...

Easy to open, 1% cashback, initial savings offer was also good. And I love the friendly app - zero efforts to find what I need compared to some other banking apps in the UK Reviewed on: 6th February 2025

I love chase - I get high interest instant access sa...

I love chase - I get high interest instant access savings and 1% cash back on purchases so it’s amazing in lots of aspects Reviewed on: 6th February 2025

Best bank by far.

Best bank by far. The app is so easy to use. The customer service is fantastic. The 1% cashback on purchases is an added bonus. Reviewed on: 6th February 2025

Instant notification of transactions.

Instant notification of transactions. Reviewed on: 6th February 2025

I use the account more and more

I use the account more and more because it is so responsive and easy to use, also, simple to move money in and out of savings accounts with good returns. Reviewed on: 6th February 2025

No ordinary bank

Awesome bank with an amazing app, will never return to ordinary banking Reviewed on: 6th February 2025

Customer service

Anytime i have a problem, i get quick response from the team. Contact is easy via the support button within the banking app, so I know I am interacting with the bank staff itself. Reviewed on: 6th February 2025

Great bank. Best I've ever used

All excellent, interest rates, the whole set up including when iabroad Reviewed on: 6th February 2025

Excellent bank

Excellent banking app. Have a current and savings account, instant access with a good interest rate. Reviewed on: 6th February 2025

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