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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I used my card overseas, the rate was higher in exch...

I used my card overseas, the rate was higher in exchange currency, and easy to use everywhere. I don’t have any problem since I have opened my account here and my savings. Reviewed on: 6th February 2025

Excellent App.

Excellent App. Responsive customer service. The 1% cash back is a great benefit. Reviewed on: 6th February 2025

great bank with excellent service

great bank with excellent service Reviewed on: 6th February 2025

Chase Best Bank ever

Chase has been the best banking experience I have had . The set up was so easy and also the bank is great for passing on interest rate increases quickly and fairly. The app is so easy to use and also the way information is laid out is brilliant . Reviewed on: 6th February 2025

Excellent interest rates and customer service

Excellent interest rates. Excellent Pot interest rates. Customer service team are very knowledgeable, professional and and helpful and informative. They will go to all lengths to solve any account issue you have. Specially when someone has duped you out of money. Helped me get it back stress free. Reviewed on: 6th February 2025

Great Banking experience 1st class customer service

Great Banking experience 1st class customer service Reviewed on: 6th February 2025

Age friendly app

I am 68 and even I find the app amazingly friendly to use. All the functions I use and the information supplied is informative and well presented. Reviewed on: 6th February 2025

Great online bank.

Great online bank. 5* customer service Reviewed on: 6th February 2025

A Standout Current Account for Everyday Banking

As a Chase Bank UK customer, I can confidently say that this is one of the best current accounts available. It offers a perfect mix of rewards, security, and ease of use, making everyday banking both rewarding and hassle-free. One of the biggest highlights is the cashback on debit card spending, which allows me to earn money back on my everyday purchases—something you don’t usually get with a current account. On top of that, the account offers interest on balances, making it even more rewarding to keep my money in Chase. Another fantastic feature is no fees for using the card abroad. Whether I’m travelling for work or leisure, I can spend freely without worrying about extra charges or poor exchange rates. Chase also makes saving effortless with its Round-ups feature, which automatically rounds up my transactions to the nearest pound and moves the spare change into a savings pot that earns interest. It’s a simple but effective way to build up savings without even thinking about it. Security is another area where Chase excels. The debit card doesn’t display account details or the card number, which adds an extra layer of protection against fraud. Plus, the app is incredibly user-friendly, making it easy to track spending, manage payments, and access all features effortlessly. A recent addition that I really appreciate is the ability to view my credit report directly in the app. It’s a great tool for keeping track of financial health without needing a separate service. Overall, Chase Bank UK offers a feature-rich, secure, and rewarding banking experience. With great cashback, no foreign fees, a top-notch app, and smart saving tools, I’d highly recommend it to anyone looking for a modern and customer-focused bank. Reviewed on: 6th February 2025

Nothing is too much trouble.

Nothing is too much trouble. Excellent service from the team at Chase. When an unauthorised payment was requested the team was all over it and prevented the payment. I like the way that the current account operates by instantly letting you know money has left the account. Love the savings accounts too with its many incentives. Great work Chase! Reviewed on: 6th February 2025

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