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Churchill Insurance: Home insurance reviews

3.96
Based on 164 reviews, last reviewed 7th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
12%

Latest highest rating:

5

Would Totally Recommend I recently renewed my Home Insurance with Churchill and was pleasantly surprised to see that they allow returning customers to view offers normally ai... Read more Reviewed on: 7th March 2026
Clare's avatar
Clare

Latest lowest rating:

1

Churchill do not allow existing customers to call them. Just joined Churchill. One month in and I wanted to speak to them about adding my son with a provisional licence to the policy, as doing it through th... Read more Reviewed on: 2nd March 2026
PHILIP H's avatar
PHILIP H

About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (164)

A great service

5
Churchill’s dealt with my claim in a professional and swift manner. Their customer service team were super Reviewed on: 23rd August 2019

Great service provider.

5
It was straight forward and easy to complete. It is great value for money. Reviewed on: 22nd August 2019

Good friendly telephone service

5
I spoke to Jody who was extremely clear and precise and the price Churchill offered was far better than my existing insurance supplier. It was not difficult to choose Churchill Reviewed on: 22nd August 2019

GOOD COVER

4
GOOD COVER ALLIED WITH A GOOD PRICE Reviewed on: 21st August 2019

Easy to deal with. easy to understand

5
Policy renewal was very easy. Site recommended. Reviewed on: 21st August 2019

Their call centre staff and friendly, helpful and professional

5
I enjoyed speaking to Faizel, even though I wanted a lower renewal price and he couldn't do anything. In the past auto renewals had always been too high and I felt they were taking me for granted. The renewal this year was only £2 more, OK that seems fair! Thanks Churchill ;-) Reviewed on: 21st August 2019

Good price as a new customer

4
Have dealt with Churchill in the past and found them ok to deal with. Returned to them after getting a good home policy quote at a good price as a new customer, easy to use website with plenty of information . Reviewed on: 21st August 2019

Good policy

5
Good service and price with simple application Reviewed on: 21st August 2019

Home and car insurance

4
Very helpful customer service. Fantastic explain any problems Reviewed on: 20th August 2019

Superb cover at a reasonable price

5
Super cover. Excellent customer service. Fair price Reviewed on: 20th August 2019

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