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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 4.23 (157 reviews)

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4.05

Based on 157 reviews, last reviewed 14th Aug 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

19%

11%

Latest highest rating:

5

A very positive experience all round. Today I dealt with a delightful lady called Jayne who was so very patient helpful and knowledgeable. She explained everything very clearly in relation... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (157)

Home insurance

I have found Churchill to be user friendly over the years I have used them Reviewed on: 24th August 2019

They don't take the Mick at renewal

Had a good few years of service. Happy to continue. Prices have only risen very slightly so happy with that. No price rise games. I have never made a claim in my life but it's those times when you realise the quality of care, so I can't comment on this aspect. Reviewed on: 23rd August 2019

A company you can trust

The test of a sound insurance company arises when you make a claim. In my case Churchill behaved fairly and efficiently. Reviewed on: 23rd August 2019

A great service

Churchill’s dealt with my claim in a professional and swift manner. Their customer service team were super Reviewed on: 23rd August 2019

Great service provider.

It was straight forward and easy to complete. It is great value for money. Reviewed on: 22nd August 2019

Good friendly telephone service

I spoke to Jody who was extremely clear and precise and the price Churchill offered was far better than my existing insurance supplier. It was not difficult to choose Churchill Reviewed on: 22nd August 2019

GOOD COVER

GOOD COVER ALLIED WITH A GOOD PRICE Reviewed on: 21st August 2019

Easy to deal with. easy to understand

Policy renewal was very easy. Site recommended. Reviewed on: 21st August 2019

Their call centre staff and friendly, helpful and professional

I enjoyed speaking to Faizel, even though I wanted a lower renewal price and he couldn't do anything. In the past auto renewals had always been too high and I felt they were taking me for granted. The renewal this year was only £2 more, OK that seems fair! Thanks Churchill ;-) Reviewed on: 21st August 2019

Good price as a new customer

Have dealt with Churchill in the past and found them ok to deal with. Returned to them after getting a good home policy quote at a good price as a new customer, easy to use website with plenty of information . Reviewed on: 21st August 2019

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