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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 4.24 (161 reviews)

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4.12

Based on 161 reviews, last reviewed 8th Sep 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

19%

11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (161)

Helpful

Easy to contact and very helpful operator to renew our policy Reviewed on: 3rd September 2019

Everything you require!

Great service and prices. Very good customer service. Plus I wasn’t left on hold for 15 minutes waiting for a human voice to speak to me! Reviewed on: 30th August 2019

Great service, easy to use website

Obtained a quote easily online with little fuss. When I did have to phone the call centre I received an explanation to my query straight away. Price was the best I found. Reviewed on: 29th August 2019

home insurance

its easy straight forward and the price was right to Reviewed on: 29th August 2019

Quick, easy suitable for all my needs

Website easy also virtual assistance if you need it. Reviewed on: 29th August 2019

Very reliable company.

Great customer service. Automated renewal service unless you specify otherwise. Very competitive prices. Reviewed on: 28th August 2019

Great!

Great level of cover for the cost, easy to purchase and a well know and reputable name. Thank you. Reviewed on: 28th August 2019

My experience

After the site crashed before I could complete I was not a happy person, which I did tell your member of staff. However he sorted everything very efficiently and all is well. Reviewed on: 28th August 2019

Trustworthy and hassle free

Churchill are outstanding as insurance providers, their prices very affordable with amazing cover. I needed repairs due to water damage, one phone call is all it took and everything ran beautifully smoothly from there. I'm extremely happy with the repairs done and won't be in a hurry to change my provider. Reviewed on: 28th August 2019

Amendment to the policy.

The amendment was dealt with very efficiently . The advice given on the phone was detailed and very helpful. The amended documents were received within a few days. Reviewed on: 28th August 2019

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