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Clearpay: Buy now pay later reviews

3.18
Based on 48 reviews, last reviewed 12th Jun 2025
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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4%
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2 star
See only 2 star reviews
0%
See only 1 star reviews
35%

Latest highest rating:

5

Easy to set up and budget to spread payments, especi... Easy to set up and budget to spread payments, especially for those of us who can’t easily get credit etc Reviewed on: 12th June 2025
CKY's avatar
CKY

Latest lowest rating:

1

Fraudulent practices! It seems Clearpay manipulates reviews! Reporting them to Trading Standards and The Financial Ombudsman! Tried to open an account and was told I had an... Read more Reviewed on: 30th April 2025
Haliku P's avatar
Haliku P

About this product

Clearpay allows you to split purchases into four equal, interest-free payments over six weeks.

Clearpay has an app where you can track your payments and reschedule payment dates. You can also set up a digital Clearpay Card to add to your Apple or Google Wallet.

Clearpay reviews help you find out what it’s really like to be a customer. If you’ve used Clearpay before, you can also leave a review and share your experience.

Clearpay Buy now pay later reviews (48)

Review of the Clearpay, Buy now pay later:

Unbelievable

1
Is unbelievable the service provider… Is unbelievable the service provider this order number 400289570573 with jd sport I never received the item they told me to with jd sport but send lot late fee tray to take money to my account so... I decide to don't pay a penny before I speak with someone I sent around 40 email they answer the same Ticket number your I've noticed that you have a couple of open queries with us. To make it easier, I will be closing this enquiry and we will be responding to your enquiry # 16590853. You have given a resolution and explanation from the previous ticket regarding your claim. If you have any other queries with us, please do not hesitate to send us an email and we will be willing to assist further thank you Ram This text me every email I sent nobody resolved the problem is a joke for stole money Reviewed on: 24th May 2022

Be aware of that using Clearpay does not give you an...

1
Be aware of that using Clearpay does not give you any buyer protection. Had an issue with an order I did not receive and only given a partial refund and now £40 out of pocket. Reviewed on: 10th April 2024

They can't listen as they have charged me for returned goods and even put my name across as a defaulter. I have emailed them receipts but kept a deaf ear to my pleasure.I would not recommend

1
Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be a body that fights for the lower man against the big companies. Reviewed on: 21st December 2023

Absolute joke company

1
I've been with Clear Pay for years, always on top of payments. This month, I requested a simple change in payment date due to a salary shift, and what do they do? Label it as financial hardship, freeze my entire account, even for payments that are up to date! Trying to reach them is a joke – no contact number, and when you message, it's either crickets or automated responses. I never asked for my account to be frozen, and moving a payment doesn't mean I'm broke. Absolutely ridiculous. Won't touch them again and wouldn't recommend. There are much better credit companies out there who actually value their loyal customers. Reviewed on: 17th December 2023

They don't pay refunds

1
I sent broken item back company sent email confirming they had sent refund to clearpay .But 1 month later I still haven't received refund from clearpay Reviewed on: 12th December 2023

No protection for customers

1
Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but does not, Clearpay do not want to know, The payment was made in full and I have been left with no goods and no support for a refund. Clearpay really does need to look at their policy as this is a very easy loophole for merchants to take your money and avoid any form of redress. I would advise any customer to think hard before using clearpay before the Christmas rush of people trying to spread their Christmas purchases otherwise there may certainly be a few very unhappy customers at Christmas Reviewed on: 7th November 2023

Life changing

5
I am on a very limited budget. I like nice things but could not always afford them. Having Clearpay has given me so much freedom and taking away the stress of worrying about Birthdays, Christmas and Homeware products. You must always pay on time and dont go over what you can afford to pay each fortnight. It really has allowed me to have a more fulfilling lifestyle. Reviewed on: 31st August 2023

Gud one

5
Gud one for using this app for furtherlurchases Reviewed on: 14th August 2023

Amazing

5
Amazing so simple to use. Amazing for if you can't afford to spend out in one go like me Reviewed on: 2nd August 2023

Great service

5
Clearpay is very easy to use and great credit options Reviewed on: 31st July 2023

best for shoping

5
helpfull way to buy. very good costum service Reviewed on: 31st July 2023