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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2660 reviews)

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4.85

Based on 2,660 reviews, last reviewed 23rd May 2025

90% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Reliable and flexible credit Reliable and flexible credit, I'm a very satisfied customer. The one time there was an issue (with payment my end) their customer services were excell... Read more Reviewed on: 23rd May 2025

Latest lowest rating:

1

Avoid This Bank at All Costs Read the 1-Star Rev... Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited,... Read more Reviewed on: 10th April 2025

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About this product

Countingup Business Account reviews (2660)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Genius CountingUP

Seamless; i hit the ground running the instant I opened this account. Instant transactions with minimum hassle. Reviewed on: 18th April 2025

When I started my company they helped me organise ev...

When I started my company they helped me organise everything into categories and it works so efficiently Reviewed on: 18th April 2025

I have been using counting up from last 2 years and...

I have been using counting up from last 2 years and all I can say is extra good Reviewed on: 18th April 2025

Seamless and effortless accounting

Seamless and effortless accounting - very easy to use Reviewed on: 18th April 2025

Counting up a giant to the rescue

Great service. Business performance analytics, reminder for necessary steps Reviewed on: 18th April 2025

Good bank and excellent service nice service good ba...

Good bank and excellent service nice service good banking Reviewed on: 18th April 2025

Excellent service , value for money

Excellent service , value for money Reviewed on: 18th April 2025

Perfect.

Everything in one place.That is what we all need. Reviewed on: 18th April 2025

I am really happy I had a great experience with the...

I am really happy I had a great experience with the account. Reviewed on: 18th April 2025

Very practical and easy to use I was accepted by thi...

Very practical and easy to use I was accepted by this bank when I started my first business. It took a lot of stress off my shoulders Reviewed on: 18th April 2025

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