Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Staff were very knowledgeable and helpful. Reviewed on: 4th June 2025

In branch service review

5
Good interest rates and lovely staff - especially our mortgage advisor. Reviewed on: 4th June 2025

Fantastic experience today.

5
Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

In branch service review

5
An excellent experience, everything explained clearly. Reviewed on: 3rd June 2025

In branch service review

5
Extremely easy experience dealt with in a very pleasant professional manner. Would definitely recommend. Reviewed on: 3rd June 2025

In branch service review

5
Always a pleasure to call into the branch when its open! Notie the reduced hours, staff are always friendly, knowledgeable and very helpful. Reviewed on: 3rd June 2025

In branch service review

5
TJ was great, very professional. Reviewed on: 3rd June 2025

In branch service review

5
Friendly Professional staff - good products and prompt service. Reviewed on: 2nd June 2025

In branch service review

5
Karen and Lisa were very helpful and professional. Reviewed on: 30th May 2025

In branch service review

5
The staff are all lovely, very helpful and knowledgeable. Its good to be able to go into a branch and talk to people. Reviewed on: 30th May 2025

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill