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Darlington Building Society: Savings reviews

4.87
Based on 12,491 reviews, last reviewed 4th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Appointment started on time and was carried out effi... Appointment started on time and was carried out efficiently and pleasantly. We knew what we wanted to do and this was duly carried out. We were se... Read more Reviewed on: 4th July 2026
DORIS G's avatar
DORIS G

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12491)

In branch service review

5
Knowledgeable, friendly staff, willing to help and answer questions. Reviewed on: 2nd May 2025

In branch service review

5
First class service from Tom, everything explained in an easy to understandable manner. He is a credit to the company being very professional at all times during our appointment. Reviewed on: 2nd May 2025

In branch service review

5
Excellent customer service skills, clear explanations. Friendly and Polite. Interested in their customers. Reviewed on: 2nd May 2025

In branch service review

5
Very thorough, knowledgeable and friendly. Reviewed on: 1st May 2025

In branch service review

5
Very friendly and efficient service provided. Able to process with that I wanted to do. Good face to face experience. Reviewed on: 1st May 2025

In branch service review

5
Friendly staff. I am power of attorney and would like to be able to use online banking. Reviewed on: 1st May 2025

In branch service review

5
Easy access to funds with friendly staff adding to the difference. Reviewed on: 1st May 2025

In branch service review

5
Always friendly and helpful staff. A good range of products. Reviewed on: 1st May 2025

In branch service review

5
Elaine was very helpful when assisting us with opening a new ISA when having problems online. Reviewed on: 1st May 2025

In branch service review

5
Staff are friendly and happy to help with any problems. Reviewed on: 30th April 2025

Review Darlington Building Society: Savings now

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