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Darlington Building Society: Savings reviews

4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
5 - due to cant do deceased ISA spouse transfers. Reviewed on: 26th April 2025

In branch service review

5
Natalie was very helpful and considerate. Reviewed on: 25th April 2025

In branch service review

5
Being local and able to have face to face contact. More personal approach. Reviewed on: 25th April 2025

In branch service review

5
I had a very pleasant experience with martin in branch today. Marting was information, knowledgeable and friendly. I would like to see DBS have an app which could be downloaded to make online banking easier. Reviewed on: 25th April 2025

In branch service review

4
Very helpful convenient and local branch. Reviewed on: 25th April 2025

In branch service review

5
Nothing is too much trouble. Willing to take time explaining in a kindly manner. Reviewed on: 25th April 2025

In branch service review

5
Very satisfied - processed efficiently and in a friendly and professional manner. Reviewed on: 25th April 2025

Easy to setup account.

5
Easy to setup account. Good rate of interest. Reviewed on: 24th April 2025

In branch service review

5
Also so helpful, friendly and professional - nothing ever too much trouble. Excellent service every time. Reviewed on: 24th April 2025

In branch service review

5
Very well explained and good customer service. Reviewed on: 24th April 2025

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