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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12414 reviews)

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4.91

Based on 12,414 reviews, last reviewed 13th Mar 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

Great service by the branch staff.

Great service by the branch staff. Reviewed on: 17th April 2025

Great service friendly staff and very helpful.

Great service friendly staff and very helpful. The opening hours suit me perfect Reviewed on: 17th April 2025

Opened a ISA online Simple’s process

Opened a ISA online Simple’s process Reviewed on: 17th April 2025

All round good egg..

Good competitive rates, excellent customer service friendly reception areas. Community centred, user friendly Reviewed on: 17th April 2025

Only a phone call away

Only a phone call away Darlkngton staff are helpful , provide advice in an efficient & polite manner Reviewed on: 17th April 2025

Easy to open regular saver.

Easy to open regular saver. Quick to set up. Reviewed on: 17th April 2025

Restricting branch opening times is never a good thing.

Restricting branch opening times is never a good thing. For the working people of Yarm, Eaglescliffe and Ingleby Barwick, closing the Yarm branch on a Saturday makes access to your accounts impossible. So frustrating! Reviewed on: 17th April 2025

always receive a great service from darlo

always receive a great service from darlo Reviewed on: 17th April 2025

Helpful staff at an emotional time

After loosing my Mum I went to DBS to process her accounts. They were very helpful both at the initial meeting and explaining the process and also at the point where we had received probate and helped us move the r money from the old accounts Reviewed on: 17th April 2025

Friendly and knowledgeable staff

Friendly and knowledgeable staff Reviewed on: 17th April 2025

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