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Darlington Building Society: Savings reviews

4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12558)

In branch service review

5
Convenient and local, friendly staff. Reviewed on: 2nd May 2025

In branch service review

5
Local, friendly professional, easy to talk to the lady was interested in ow she could help us which we appreciated. Reviewed on: 2nd May 2025

In branch service review

5
I like the face to face interactions, it is much easier to process information about various rates and make informed choices. Reviewed on: 2nd May 2025

In branch service review

5
The website is not very user friendly, it has to be renewed. Reviewed on: 2nd May 2025

In branch service review

5
The reason I opened a DBS account is because of the people manning the branch but the opening hours I find difficult to work around. Reviewed on: 2nd May 2025

In branch service review

5
Pleasant informative staff, full explanation of investment, local charity aid. Reviewed on: 2nd May 2025

In branch service review

5
Efficient appointment at time to assist us. Friendly and very helpful staff. Reviewed on: 2nd May 2025

In branch service review

5
Excellent all round, friendly, knowledgeable staff. Reviewed on: 2nd May 2025

In branch service review

5
Nicola was outstanding. Very professional but warm, helpful, pleasant and kind. Very efficient indeed. Reviewed on: 2nd May 2025

In branch service review

5
Local building society, competitive saving rate and friendly / helpful staff. Reviewed on: 2nd May 2025

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