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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Great customer service and everything made easy. Reviewed on: 24th April 2025

In branch service review

5
Doesn't like online, happy we still have a branch. Reviewed on: 24th April 2025

In branch service review

5
Welcoming and knowledgeable staff. Reviewed on: 24th April 2025

In branch service review

5
Very helpful pleasant and professional!!. Reviewed on: 23rd April 2025

In branch service review

5
Overall really good experience prompt professional service with good information given with the opportunity to ask questions. Reviewed on: 23rd April 2025

In branch service review

5
Could do with opening a branch in the Durham area otherwise very satisfied. Reviewed on: 23rd April 2025

In branch service review

5
Very helpful took us though what we needed to know. Reviewed on: 23rd April 2025

Helpful staff

5
The Building Society staff are very helpful and my savings do well. It is just a challenge with the local branch opening hours not being conducive for working people to access Reviewed on: 23rd April 2025
Deb 's avatar
Deb

Sorting out Mothers saving account

5
Sorting out mothers saving account- service was expertly done with time and patience and knowledge of products was great. Reviewed on: 22nd April 2025
Carol D's avatar
Carol D

Excellent telephone customer service but poor online...

5
Excellent telephone customer service but poor online system Reviewed on: 22nd April 2025
John Bridgeman's avatar
John Bridgeman

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