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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12462 reviews)

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4.90

Based on 12,462 reviews, last reviewed 2nd May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

Simply brilliant

I have been with the Darlington for over 30 years. They have been there for me during many happy times, the birth of my twin boys and sad times, my divorce. At every stage I have been given financial guidance and information together with personal support with my savings and mortgage. They are such a lovely team. Thank you. Reviewed on: 21st April 2025

Fixed rate ISA

Opened a Fixed rate ISA online. The rate offered was very competitive and process was easy. I was kept informed of progress by email. Reviewed on: 20th April 2025

Helpful, friendly staff in the Stockton branch.

Helpful, friendly staff in the Stockton branch. Reviewed on: 19th April 2025

Have a good range of products to choose from and the...

Have a good range of products to choose from and the staff are friendly. Reviewed on: 18th April 2025

I have always found customer service friendly, profe...

I have always found customer service friendly, professional and efficient at DBS. The accounts I have bear good interest and I especially like the local community involvement that DBS partake in. Reviewed on: 18th April 2025

Always professional service and friendly helpful staff

Always professional service and friendly helpful staff Reviewed on: 18th April 2025

Northallerton branch very accommodating for easy acc...

Northallerton branch very accommodating for easy access for anyone disabled. Staff always helpful and friendly, advice given on various saving’s accounts and details for children’s saving accounts Reviewed on: 18th April 2025

Darlington Building Society provides competitive rat...

Darlington Building Society provides competitive rates and terms and conditions are clear. Reviewed on: 18th April 2025

Adding to ISA

Adding to my ISA Good service ability to complete at the counter Certificate ready to pick up pin 20 minutes Reviewed on: 18th April 2025

Great & awesome building society.

This is a great & awesome building society. The services and customer relationship is excellent. They amaze me. Reviewed on: 18th April 2025

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