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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12463 reviews)

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4.90

Based on 12,463 reviews, last reviewed 8th May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Stockton branch staff always very helpful

Stockton branch staff always very helpful Reviewed on: 16th April 2025

Our first savings account and then subsequent mortga...

Our first savings account and then subsequent mortgage over 49 years ago was with the DBS. We love the friendlies of all staff no matter which branch you use. Reviewed on: 16th April 2025

Staff very helpful to me as I'm Autistic

Staff very helpful to me as I'm Autistic Reviewed on: 16th April 2025

Welcome flexibility by a Branch Manager

Things had got into a bit of a muddle re my wife and myself giving notice on our 45 days notice accounts. This happened because we had to give notice during a notice amnesty and your software or the lady serving us could not cope. We wanted to move cash to ISA's and this could not be done at the time because we would have exceeded the £20K limit in a financial year. The Redcar Branch Manager used his discretionary powers and made the transfers for us. Such flexibility is much appreciated and all too rare nowadays in banks. Reviewed on: 16th April 2025

Good savings rates, from my local Building Society.

Good savings rates, from my local Building Society. Reviewed on: 16th April 2025

Friendly local service

Friendly, informative staff which are local and on a high street not just on line Reviewed on: 16th April 2025

Northallerton staff always incredibly helpful,

Have found the Northallerton staff to be incredibly polite and efficient, especially when as an older person I sometimes get in a muddle Reviewed on: 16th April 2025

Very good service & always helpful..

Whatever the need you’re always welcome. Good advice, very patient & always friendly. Either on the phone or in the branch.The BpAuckland branch is one of the best. Reviewed on: 16th April 2025

Friendly, courteous and knowledgeable staff

Friendly, courteous and knowledgeable staff, always with a smile. We have been members since the 70's and also opened accounts for our grandsons. Reviewed on: 16th April 2025

We went into our local branch in guisborough all the...

We went into our local branch in guisborough all the staff are 1st class we wanted some advice on the savings accounts we came out of the meeting with all the information required 2 very satisfied customers Reviewed on: 16th April 2025

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