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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Stockton branch..

5
The staff are always pleasant and helpful in the Stockton branch. They are very knowledgeable about their products. Reviewed on: 16th April 2025
CT's avatar
CT

Competitive rates and easy online set up.

5
Competitive rates and easy online set up. Would be better if transactions showed up immediately or within a couple of hours - just a little worrying having to wait until the next day! Reviewed on: 16th April 2025
C E M's avatar
C E M

excellent service

5
Very helpful and knowledgeable staff a pleasure to visit the branch in bishop Auckland Reviewed on: 16th April 2025
Kevin S's avatar
Kevin S

Benefits of having a Branch and Internet choice.

5
It is so nice to be able to go into a branch and have human interaction at times, as well as an excellent online service. Staff are always helpful and professional. Reviewed on: 16th April 2025
Keith F's avatar
Keith F

Good but better rates elsewhere

3
OK if you want a basic savings account, but much better rates available elsewhere. Reviewed on: 16th April 2025
Whenidream's avatar
Whenidream

In branch service review

5
Loyalty to the DBS comes from the branch network and the access to friendly customer staff - long may it last. Reviewed on: 16th April 2025

In branch service review

5
Great customer service always a smile very helpful. Reviewed on: 16th April 2025

In branch service review

4
Needs to be a sign on the front door to say we have a side door. Reviewed on: 16th April 2025

In branch service review

5
I enjoy DBS and have done for many years. Reviewed on: 16th April 2025

In branch service review

5
Happy with service and staff lovely. Reviewed on: 15th April 2025

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