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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12495 reviews)

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4.87

Based on 12,493 reviews, last reviewed 6th Jul 2026

80% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026

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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12495)

.Got There in the End !

Tried to open an ISA in Redcar branch but needed to make an appointment which wasn't convenient. Tried to open one on line but struggled so phoned the help line and was expertly guided by a friendly and knowledgeable lady. Success Reviewed on: 16th April 2025

Local, knowledgeable and welcoming.

I opened an ISA in autumn 2024 at my local branch. Staff were very helpful and knowledgeable about the products on offer and suitability for my needs. I'll be returning soon to open another now the tax year has changed. Its very important to me to have a local branch with counter staff, this is why I chose Darlington BS in Yarm for savings ahead of other institutions that offer marginally better rates. Reviewed on: 16th April 2025

Friendly and helpful service

In branch to collect a cheque from my 90 day notice account, giving my son and Granddaughter a little gift to top up their ISAs for this year. Very efficient and friendly service. had a chat about this year's AGM at Hopetown. Always feel like a valued customer. Genuine helpful advice, nothing too much trouble. Reviewed on: 16th April 2025

I have always received very good advice, for myself...

I have always received very good advice, for myself & when dealing with my late mother's estate. Very friendly, informative staff with absolutely no pressure to accept products. I've had different savings accounts and also had a mortgage which was very good value and easy to manage when I wanted to increase the loan. Reviewed on: 16th April 2025

Great Staff

I have always had great advice at the Stockton Office - staff are really helpful. Great to have face to face advice on my savings Reviewed on: 16th April 2025

Friendly, knowledgeable staff, always made welcome!!

Friendly, knowledgeable staff, always made welcome when going into the branch. The online portal is also excellent when I can't make it into the branch. Reviewed on: 16th April 2025

Excellent service and always happy-helpful counter s...

Excellent service and always happy-helpful counter service Reviewed on: 16th April 2025

Staff are friendly and very helpful.

Staff are friendly and very helpful. No hassle creating account with their support. Reviewed on: 16th April 2025

Would strongly recommend...

Good customer service, got back quickly about a question I had and offered follow-up advice. Reviewed on: 16th April 2025

Recently joined all ok but not much experience yet

Recently joined all ok but not muchexper Reviewed on: 16th April 2025

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