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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Really friendly welcoming staff Karen was super helpful and explained everything well. Reviewed on: 15th April 2025

In branch service review

5
Competitive interest rates, Too much delay at Darlington office not enough staff. Very good service at Barnard Castle and Northallerton Branches. Reviewed on: 15th April 2025

In branch service review

5
Always friendly and helpful staff treated us with respect and explained every stage of the proceedings. Reviewed on: 15th April 2025

In branch service review

5
All good exceptional friendly staff. Reviewed on: 15th April 2025

In branch service review

5
Local, Friendly, good advice and convenient a branch to go to and online. Reviewed on: 15th April 2025

In branch service review

4
Experience was good always room to improve. Reviewed on: 15th April 2025

In branch service review

5
Good. Martin was friendly and helpful. Reviewed on: 15th April 2025

In branch service review

5
Personal and efficient service. Only improvement could be to have more branches. Reviewed on: 15th April 2025

In branch service review

5
Nicola was very helpful in explaining type of account we wanted and answered any questions we had efficiently. Reviewed on: 15th April 2025

In branch service review

5
Nicola was very welcoming and helpful in explaining the type of account we wanted and answered any questions we have efficiently. Reviewed on: 15th April 2025

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