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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Maureen whom I spoke to was brilliant she explained...

5
Maureen whom I spoke to was brilliant she explained to me in detail everything I asked about, she located my transfer and advised me on other accounts I am now looking at, very informative and friendly, thank you Reviewed on: 15th April 2025
Stephen C's avatar
Stephen C

Phoned up about a password but ended up opening up a...

5
Phoned up about a password but ended up opening up a new ISA Reviewed on: 14th April 2025
Allison F's avatar
Allison F

In branch service review

5
very informative and easy to move account. Reviewed on: 14th April 2025

In branch service review

5
Professional service, welcoming staff, warm building. Reviewed on: 14th April 2025

In branch service review

5
New ISA savings account clearly explained. Reviewed on: 14th April 2025

In branch service review

5
Good customer service, nice place to be. Reviewed on: 14th April 2025

In branch service review

5
Always polite friendly service when missing the branch. Reviewed on: 14th April 2025

In branch service review

5
As we have experienced before very helpful, courteous and friendly service,. Always a good experience with clear explanation. Reviewed on: 14th April 2025

In branch service review

5
Happy with everything, very pleasant, answered all our questions. Reviewed on: 14th April 2025

In branch service review

5
Friendly and good knowledge of saving and account informative. Reviewed on: 14th April 2025

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