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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Staff so helpful, explaining, everything and giving good advice! Excellent customer. Reviewed on: 14th April 2025

In branch service review

5
Very professional and easy to understand. Reviewed on: 14th April 2025

In branch service review

4
Need new magazine in waiting area. Outdated. Nice friendly staff. Reviewed on: 14th April 2025

In branch service review

5
Friendly service starting with phone call which continued in face to face appointment. Reviewed on: 14th April 2025

In branch service review

5
Very approachable, informative staff who dealt with me effectively when opening a new savings product. Reviewed on: 12th April 2025

In branch service review

5
Can say all nice things about DBS, every one is always friendly and polite. Reviewed on: 12th April 2025

In branch service review

5
It's a nice room. Felt very welcome by staff and Karen my advisor. Reviewed on: 12th April 2025

In branch service review

5
very friendly efficient service. Everything explained clearly. Reviewed on: 12th April 2025

In branch service review

5
Chrissy is very pleasant lady who knows her work, our experience today was perfect. Reviewed on: 12th April 2025

In branch service review

5
I was dealt with efficiently and everything was clearly explained. Reviewed on: 12th April 2025

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