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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Suggestion of bank card could be very beneficial. Reviewed on: 12th April 2025

In branch service review

5
Always helpful and friendly staff. Questions dealt with efficiently. Reviewed on: 11th April 2025

In branch service review

5
very helpful and easy to understand , took time to explain all the options. Reviewed on: 11th April 2025

In branch service review

5
Like the helpfulness and friendly staff. Reviewed on: 11th April 2025

In branch service review

5
Very efficient service from Emily. Reviewed on: 10th April 2025

In branch service review

5
I use it because there is a branch in town so it is very convenient and all the staff are lovely and always helpful. Reviewed on: 10th April 2025

In branch service review

5
T J did everything very well, I was delighted. Reviewed on: 10th April 2025

In branch service review

5
Very helpful with the visit, Stress free switch of monies, Branch that were seen quickly on this day, Good service=. Reviewed on: 10th April 2025

In branch service review

5
Very good, pleasant atmosphere and helpful staff. Reviewed on: 10th April 2025

In branch service review

5
Locality near us and face to face contact with staff who know what they are talking about. Availability. Reviewed on: 10th April 2025

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