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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Great staff / local / no issues or upselling. Reviewed on: 10th April 2025

In branch service review

5
Always lovely service and helpful staff. Reviewed on: 10th April 2025

In branch service review

5
Professional, friendly informative. Very pleased with my experience today. Reviewed on: 10th April 2025

In branch service review

5
Its great to be able to physically walk into my local branch and talk to a friendly knowledgeable staff. Reviewed on: 10th April 2025

In branch service review

5
Helpful staff and excellent service. Reviewed on: 10th April 2025

In branch service review

5
Glad to have D/BS in Guisborough, Excellent service pleasant lady gave us all the information we needed. Reviewed on: 10th April 2025

In branch service review

5
Reduce need to inform of regulations and difficult accounts. Reviewed on: 10th April 2025

In branch service review

5
Nice to speak to a person face to face. Reviewed on: 10th April 2025

EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM O...

5
EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM ONE ISA TO ANOTHER BUT FORTUNATELY SIMON TALKED ME THROUGH EVERYTHING Reviewed on: 9th April 2025
John Bridgeman's avatar
John Bridgeman

In branch service review

5
Kathleen was extremely professional, friendly and explained everything fully. Reviewed on: 9th April 2025

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