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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Fantastic service great to have high street bank. Reviewed on: 9th April 2025

In branch service review

5
Lovely staff, Nice tidy branch. Good location. Reviewed on: 9th April 2025

In branch service review

5
Opened 2yr ISA in feb wanted to pay more in new tax year and unable too not happy had to open new account. Not the staffs fault. Reviewed on: 9th April 2025

In branch service review

5
I like branch operation of account passbook to monitor savings and less likelihood of fraud. Reviewed on: 9th April 2025

In branch service review

5
Extremely efficient, took very short time to complete everything. Reviewed on: 9th April 2025

In branch service review

5
Local office where I can have a face to face appointment. Competitive rates of interest. Pleasant and knowledgeable staff. Reviewed on: 9th April 2025

In branch service review

5
Absolutely marvellous experience in review counter staff, Elaine - friendly and helpful. Reviewed on: 9th April 2025

In branch service review

5
Very friendly and good dialogue. Reviewed on: 9th April 2025

In branch service review

5
Excellent service, very professional lady who dealt with us. Thank you. Reviewed on: 9th April 2025

In branch service review

4
I would have liked to have been able to open 2 ISA accounts. Reviewed on: 9th April 2025

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