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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Darlington ISA fixed rate fiasco

1
Follow link on website for ISA fixed rate savings and end up on a page with a looping arrow going nowhere Reviewed on: 8th April 2025
RabC's avatar
RabC

Darlington look after their members

5
Darlington go out of their way to look after their members and provide excellent service. They also look out for the local community and their staff. Reviewed on: 8th April 2025
Claire C's avatar
Claire C

The staff are always very considerate, personalised...

5
The staff are always very considerate, personalised & friendly. Reviewed on: 8th April 2025
Paula B's avatar
Paula B

Always friendly and great rates on savings accounts

5
Always friendly and great rates on savings accounts Reviewed on: 8th April 2025
James P's avatar
James P

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 8th April 2025

In branch service review

5
Local, friendly , competitive interest rates, easy of access via branch or online. Reviewed on: 8th April 2025

In branch service review

5
Great experience, extremely helpful couldn't fault. Reviewed on: 8th April 2025

In branch service review

5
Would be improved customer service to inform customers if a product changes ISA being withdrawn so they are aware of the 30 days notice to top up invest money. Reviewed on: 8th April 2025

In branch service review

5
Branch local, great customer service. Reviewed on: 8th April 2025

In branch service review

5
Very friendly and helpful. We couldn't fault the staff. Reviewed on: 8th April 2025

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