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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Happy with everything, very pleasant, answered all our questions. Reviewed on: 14th April 2025

In branch service review

5
Friendly and good knowledge of saving and account informative. Reviewed on: 14th April 2025

In branch service review

5
Staff so helpful, explaining, everything and giving good advice! Excellent customer. Reviewed on: 14th April 2025

In branch service review

5
Very professional and easy to understand. Reviewed on: 14th April 2025

In branch service review

4
Need new magazine in waiting area. Outdated. Nice friendly staff. Reviewed on: 14th April 2025

In branch service review

5
Friendly service starting with phone call which continued in face to face appointment. Reviewed on: 14th April 2025

In branch service review

5
Very approachable, informative staff who dealt with me effectively when opening a new savings product. Reviewed on: 12th April 2025

In branch service review

5
Can say all nice things about DBS, every one is always friendly and polite. Reviewed on: 12th April 2025

In branch service review

5
It's a nice room. Felt very welcome by staff and Karen my advisor. Reviewed on: 12th April 2025

In branch service review

5
very friendly efficient service. Everything explained clearly. Reviewed on: 12th April 2025

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