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Darlington Building Society: Savings reviews

4.87
Based on 12,493 reviews, last reviewed 6th Jul 2026
80% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026
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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12493)

Interest Rates

4
Haven't used Darlington Building Society in a long while due to their poor interest rates. Reviewed on: 16th April 2025

Easy to open ISA account, good rates

5
Easy to open ISA account with competitive interest rate. Good communication and easy to fund account with debit card payment. Reviewed on: 16th April 2025

Staff were very friendly and professional but the pr...

4
Staff were very friendly and professional but the printers in branch were t working and the account opening process took much longer than anticipated Reviewed on: 16th April 2025

Review of Darlington Building Society

5
Good local Building Society. High Street Branches with helpful staff Reviewed on: 16th April 2025

Providing an excellent service to the local community.

5
Providing an excellent service to the local community. Competitive rates and friendly helpful staff at Guisborough Reviewed on: 16th April 2025

Cash ISA

4
Opened cash ISA recently with Darlington, and the online banking portal is easy to use. An app would be nice in future - but I guess not totally necessary given the intended frequency of payments in/out of these sorts of accounts. Reviewed on: 16th April 2025

Always very helpful and friendly

5
Always very helpful and friendly in the yarm branch its a pleasure to go in there Reviewed on: 16th April 2025

Staff are always very helpful.

5
Staff are always very helpful. They provide answers to queries promptly. Reviewed on: 16th April 2025

Recommended

5
Opening an account is a clear, straightforward process, with excellent communication throughout. Reviewed on: 16th April 2025

A very good experience.

5
A very good experience. Tend to use online access but when I do go into Northallerton Branch, they are always helpful and efficient. Reviewed on: 16th April 2025

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