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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Nicola was very helpful in explaining type of account we wanted and answered any questions we had efficiently. Reviewed on: 15th April 2025

In branch service review

5
Nicola was very welcoming and helpful in explaining the type of account we wanted and answered any questions we have efficiently. Reviewed on: 15th April 2025

Maureen whom I spoke to was brilliant she explained...

5
Maureen whom I spoke to was brilliant she explained to me in detail everything I asked about, she located my transfer and advised me on other accounts I am now looking at, very informative and friendly, thank you Reviewed on: 15th April 2025

Phoned up about a password but ended up opening up a...

5
Phoned up about a password but ended up opening up a new ISA Reviewed on: 14th April 2025

In branch service review

5
very informative and easy to move account. Reviewed on: 14th April 2025

In branch service review

5
Professional service, welcoming staff, warm building. Reviewed on: 14th April 2025

In branch service review

5
New ISA savings account clearly explained. Reviewed on: 14th April 2025

In branch service review

5
Good customer service, nice place to be. Reviewed on: 14th April 2025

In branch service review

5
Always polite friendly service when missing the branch. Reviewed on: 14th April 2025

In branch service review

5
As we have experienced before very helpful, courteous and friendly service,. Always a good experience with clear explanation. Reviewed on: 14th April 2025

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